Music for every moment. Play, discover and share for free. Find out how to set up and use Spotify. Learn about features, troubleshoot issues, and get answers to questions. Everything you need to stay in tune. For listeners, artists, brands, developers and music fans alike. Check you’ve used the same login too: it’s possible to sign in to Spotify using a Spotify ID or Facebook account, but the service doesn’t match your Spotify ID to your Facebook ID or vice versa. If your subscription is tied to a Spotify ID, you won’t see any premium features if you use a Facebook login on the app. So I noticed my spotify was stuck on offline mode even though I was connected, so I decided to log out and log back in. Now it won't let me log in through facebook, I can click the Log in with facebook banner multiple times and nothing, when use my login credential for facebook it just stays on an infite loading loop and it never logs in.
You open Spotify to enjoy your favorite tracks, but to astonishment, realize that it isn’t working. Thankfully this is a temporary issue and can be addressed by following some quick fixes. To help, here is a list of seven possible solutions that are effective when Spotify stops working on your iPhone or iPad. Follow them from top to bottom, and let’s get your problem fixed!
1. Force Close Spotify and Re-Open It
Force closing the app and relaunching it eliminates several temporary problems. In case Spotify is stuck or not letting you scroll the list of songs or use the controls, it is advisable to quit and re-open it.
- On iPhone with Face ID, swipe up from the bottom of the screen and hold. On iPhone with the Home button, quickly double press it.
- From the app switcher, drag the Spotify app card up to quit it.
- After a few seconds, relaunch Spotify.
2. Check Your Internet Connectivity
Secondly, verify that your iPhone has an active Wi-Fi or cellular connection.
For this, open the Settings app and tap on Wi-Fi. Tap on an available network to connect to it.
Similarly, inside the Settings app, tap on Cellular and see to it that the toggle for Cellular Data is enabled. On this screen, let’s further ensure that mobile data isn’t disabled specifically for Spotify. To check this, scroll down the ‘CELLULAR DATA’ section and make sure Spotify’s toggle is enabled.
After performing one or both the above steps, open Safari and visit a webpage, if it loads, that means the device has working internet connectivity.
In case you are facing issues with Wi-Fi or Cellular data, check our detailed guide that helps you solve these.
3. Check Spotify Server Status
In rare situations, Spotify may not work globally, or there may be an outrage only in your region.
The easiest way to check is by visiting Spotify Status on Twitter. To know about the Spotify status in your particular region, visit sites like DownDetector. You may also search for ‘Spotify Server Status‘ on Google, Bing, or any other search engine.
4. Log Out and Log In Again
- Open the Spotify app and tap on Home, if not already. From the top right corner, tap on the Settings icon.
- Scroll down, tap on LOG OUT, and confirm.
- Now force close the app (explained above). Next, relaunch Spotify and log in using your credentials.
The steps above also help if you have recently upgraded to Spotify Premium, and it does not reflect or stops working correctly.
5. Restart Your Device
When you restart your iPhone or iPad, several small app issues and temporary software-level problems are repaired successfully.
If you are new to iOS, you may check our guide on restarting any iPhone or iPad model.
Note: If a simple restart is not good enough to solve your problem, learn how to hard reboot (or force restart) your iPhone.
6. Update Your Spotify App
With each update, Spotify tries to address existing bugs, polish the user experience, and introduce new features or changes.
It is a good idea to have the latest version of the app on your iPhone. To update, long press on the App Store icon and select Updates. Tap on UPDATE next to Spotify, if visible.
7. Uninstall and Reinstall Spotify App
Finally, if none of the above solutions work for you, it is time to have a Spotify’s fresh install. This involves uninstalling the app and reinstalling it. Please note that deleting the app will remove all the downloaded songs, as well.
From the Home screen, long press on the Spotify app icon and tap on Delete App → Delete.
Next, long press on the App Store icon and tap on Search. Type ‘Spotify‘ and tap on the download icon. After this, log in to the app, and it should work like a charm!
This is how you can successfully fix the problem of Spotify not working on your iOS or iPadOS device.
Unfortunately, if nothing above helps, ask a friend or family member to log in to their Spotify account on your iPhone. If it works for them, that means there is some specific problem with your account. In such a situation, contact Spotify Care.
Everything working correctly now? It’s time to check some other fantastic Spotify related resources. Have a look.
The founder of iGeeksBlog, Dhvanesh, is an Apple aficionado, who cannot stand even a slight innuendo about Apple products. He dons the cap of editor-in-chief to make sure that articles match the quality standard before they are published.
- iPhone Black Screen
- iPhone Apple Logo Problems
- iPhone App Not Work
- Other iPhone Problems
by Jenefey AaronUpdated on 2020-05-31 / Update for iPhone Fix
Sometimes your apps may misbehave or won't start at all, no matter ho many times you try to launch the app, it just won't open. This kind of problem can be triggered due to many reasons, this guide will cover the methods which can fix apps not opening on iPhone problem. Main culprits for this problem are low memory, software issues, compatibility issues and buggy app itself. However you can try the below solutions to troubleshoot app crash problems.
How to Fix App Not Opening on iPhone
There are multiple things which can make your apps won't open on iPhone, ultimately these problems can be solved using different solutions. People have reportedly solved their app crash issues or app not starting at all problems using the fixes given below.
1. Turn Off iPhone and Back On:
The very basic thing you can do is trying shut down your iPhone and booting it, I had iPhone 6 in past and I was dealing with the problem where my tumblr app won't open. It was pretty frustrating, one of my friend suggested to Turn off my phone and power on again if apps won't open on iPhone 6 and I tied that which solved my problem. This is how you do it:
- Press and hold 'Sleep/wake' button for some seconds
- A slider will show up, swipe it to right
- Phone will shut down shortly
- Now, once more press and hold 'Sleep/Wake' button for some seconds
- Your iPhone will turn on shortly
2. Check App Updates:
Sometimes there might be issue with the current version of app and most of times developers fix it by releasing newer version of app. You can check for App updates, using the latest version of app is either way best practice for many reasons. This is how you check for app updates:
- Open App Store on your iPhone
- Tap the Update icon at bottom right of the screen
- All apps that can be updated will appear in a list, having update button right next to them
3. Force Quit App:
Force quitting the apps can also solve app crash associated issues, to do so simply follow these steps:
- Press 'Home' button twice
- Recently opened apps will show up
- Find the app having issue and swipe it upwards
- App will force quit, now you can try re-opening the app
4. Free up Memory Space:
Most of the time apps won't open on iPhone because your phone has low memory space, Apps sometime require some space to create cache and temp files. Having iPhone always full on memory can cause many problems and app crash is one of them. You can Free up Memory space by following these steps:
- Open 'Settings' on your phone
- Navigate to 'General/Usage'
- A list of apps will be shown, find the one you rarely use or don't use at all
- Select and delete the app to free up memory
5. Check Software Update:
It is best practice to keep your iPhone updated as soon new update gets available, using old software can cause many compatibility problems along with app misbehaving and crashing. To Check for available software update all you have to do is:
- Open 'Settings' on your iPhone
- Navigate to 'General'
- Find and tap 'Check for Updates'
- Available update will be shown on the screen
- Tap 'Download and Install', soon downloading will start
- Once downloading is done, update process will start shortly
6. Fix App Not Opening without Data Loss:
There are some other concrete methods to fix app not opening problem, but usually they involve methods which also wipe your personal data. However there is one solution which can fix your problem and keep your data safe at same time.This method involves using Tenorshare ReiBoot, ReiBoot is an awesome tool capable of solving all sorts of iOS app stuck issues with few simple steps. The best thing about ReiBoot is that it will always keep your data untouched after repairing. If you didn't had luck with any other solution then this is the ultimate life saver.
- Download and install the software on your PC or Mac, launch the program and connect iPhone to computer.
- Once the device is detected, select 'Repair Operating System' from the interface and then you'll enter a new screen.
- Click 'Start Repair' to get into the firmware. Download the firmware to your computer according to the instructions.
- When the process completes, you can repair iPhone system to fix all the app problems completely.
7. Delete and Reinstall the App:
Spotify App Won't Let Me Login With Facebook
Deleting and re-installing the app can fix app crash on iPhone most of the time, you can simply do that by:
- Go to your 'Home Screen'
- Find the app you want to delete, press and hold it for some seconds
- App icon will start to wobble, press the 'X' mark on top of the icon and delete the app
- Now you can head to 'App Store'
- Tap 'Search button'
- Now, tap the search bar and type in the app you want to install
- App will be shown with 'Get' button in front of it, tap it and installation will start shortly
8. Reset All Settings on iPhone:
Spotify App Wont Let Me Log In With Facebook Page
As the name suggests you, it will Reset all of your iPhone settings and you won't loose any data in the process. In order to Reset All Settings on your iPhone follow the instructions:
- Go to 'Settings' on your iPhone
- Navigate to 'General/Reset/Reset All Settings'
- You will be prompted to enter your Passcode, enter it and you are done
9. Restore iPhone to Factory Settings:
This method will work most of the time and will solve your all sorts of app freezes on iPhone but the only downside to it is that you will loose all of your data too in the process. Follow the below instructions carefully:
- Open iTunes and connect iPhone to computer
- Click 'iPhone' icon then choose 'Summary'
- Then click 'Restore iPhone' to erase all content and settings.
10. Contact App Developer:
If some app is not working for you no matter what you do, one thing you can do is contacting the developer and reporting the issue. You can contact the App Developer by doing this:
- Open App Store on your iPhone
- Search for the app you want to report
- In 'Rating and Reviews' section tap 'App Support'
- Make sure, you're logged in with Apple ID to contact developer
These were some solutions you can try to fix Tumbl, Facebook, Twitter and other Apps won't open on iPhone 6/6s/7/7 Plus/8/8 Plus/X, iPad or iPod, these methods are 100 percent working and reportedly worked for many users. Follow this guide briefly to get rid of frustrating app crashes and freezes on iPhone or any other iOS devices.